1. Who this policy is for
This policy explains how the DoingOkay app (“DoingOkay”, “the app”, “we” or “us”) handles information. DoingOkay is operated in the United Kingdom. Privacy questions can be sent to Darren@DoingOkay.co.uk.
DoingOkay does not require a DoingOkay user account and we do not operate a central customer database for your app content.
2. Information you choose to use in the app
Depending on the features you use, DoingOkay may store or process:
- money information you enter, such as balances, income, bills, budgets, debts and spending plans; the app does not request bank login details, card numbers or direct access to your bank;
- tasks, routines, custom trackers, meal plans, meal preps, pantry items, product barcodes, reflections, sleep information and other information you enter;
- Calendar information, including event titles, dates, times and event locations, when you grant Calendar permission;
- locations and approximate or precise coordinates when you grant Location permission, save a Companion Place or start a temporary Stay Challenge;
- photos you select and photos shown from an album you choose for slideshow or personalisation features; and
- step counts, body-mass and water information read from or written to Apple HealthKit when you grant the relevant Health permissions, together with goals you enter in the app.
3. Where your information is stored
App information is stored locally on your Apple device. If iCloud is available, DoingOkay uses Apple CloudKit to synchronise and back up app information in the private iCloud space associated with your Apple Account. This can include the app areas you use, such as Money, Food, Tasks, health information, preferences and saved app content.
Apple provides and controls iCloud and CloudKit. Their handling of information is governed by the Apple Privacy Policy.
4. Apple permissions and services
Calendar
With permission, DoingOkay can read Calendar events needed for work planning and appointment-based support. If an event contains an address, the app may use Apple’s geocoding services to find its location. A Calendar address does not start location support by itself: you choose whether Ava should come along. The app may add an event only when you use a feature that asks it to do so.
Location and Apple Maps
With permission, DoingOkay uses Apple location and mapping services to show your current area, let you select saved Companion Places and recognise arrival or departure. Background location may be used for Companion Place support where you enable it. You control the saved places and can remove them. A Stay Challenge uses a temporary area around the location you confirm and removes that challenge location when the challenge ends.
Barcode product lookup
When you scan a food barcode and ask DoingOkay to look it up, the barcode is sent to a third-party product-data service to request available product details such as its name and brand. You review imported details before saving them to your Pantry.
Photos
With permission, DoingOkay can display photos from an album you choose and import photos you select for app features. DoingOkay does not upload your full photo library to us.
HealthKit
With permission, DoingOkay can read step count, body-mass and water data from Apple Health. If you separately enable it, DoingOkay can also write water you record in the app to Apple Health. You can switch this off, including while testing. DoingOkay does not use HealthKit information for advertising. Health information may be included in your private app backup.
5. Why information is used
DoingOkay uses information only to provide features you choose, including:
- showing and organising your own app content;
- synchronising and restoring information through iCloud;
- personalising Ava’s local in-app scenes and support;
- providing location-aware support you configure;
- showing Calendar, Photos and Health information you permit; and
- responding when you contact support.
We do not sell your personal information and do not use your app content for third-party advertising.
6. Your choices and control
- Change Calendar, Location, Photos and Health permissions at any time in Apple Settings.
- Delete Companion Places and other content using the controls provided in the app.
- Use DoingOkay’s backup and reset controls to manage local or iCloud-backed app information.
- Deleting the app removes its local information from that device, but may not remove information already stored in iCloud.
Because DoingOkay has no user accounts or central user-content database, we normally cannot identify or directly erase content held only on your device or in your Apple iCloud account. Contact us if you need help finding the relevant controls.
7. Retention and security
Local and iCloud-backed app information remains until you delete it, reset an app area or remove the relevant iCloud data. The DoingOkay website is made from static pages and does not receive or store records from the app.
We design DoingOkay to minimise unnecessary transfers and rely on Apple’s device and iCloud protections. No system can guarantee absolute security, so keep your Apple Account and device access protected.
8. Children
DoingOkay is not designed for children under 13. If you believe a child has sent personal information to us through a support message, contact us so we can address it.
9. Changes and contact
We may update this policy as DoingOkay changes. The effective date at the top will show when it was last revised. Material changes will be reflected in the app or on this page.
Questions or privacy requests: Darren@DoingOkay.co.uk.